About HarborTrust
Building trust infrastructure for Japanese marketplaces
Our Mission
HarborTrust was founded to solve a critical challenge facing Japanese online marketplaces: building trust between buyers and sellers in an increasingly complex digital economy. We embed identity verification, secure escrow, and dispute resolution directly into marketplace platforms, reducing fraud exposure while supporting conversion through lightweight APIs and merchant dashboards.
Our trust-as-a-service platform combines real-time fraud scoring, seller identity checks, and secure escrow payments to create a comprehensive buyer protection layer. We believe that marketplace success depends on trust, and trust depends on the right technology infrastructure.
Why We Exist
Japanese marketplaces face unique challenges in establishing trust at scale. Traditional verification methods are slow, manual, and don't adapt to evolving fraud patterns. Buyers hesitate to complete purchases without confidence in seller legitimacy. Sellers struggle with disputes and chargebacks that drain resources and damage reputation.
HarborTrust addresses these challenges with a modern, API-first approach. We provide the infrastructure that marketplaces need to operate securely and efficiently, allowing platform operators to focus on growth while we handle the trust layer.
Our Approach
We've built our platform around three core principles: seamless integration, intelligent automation, and compliance-first design. Our lightweight APIs integrate into existing marketplace flows in hours, not weeks. Machine learning models trained on Japanese marketplace data provide real-time fraud detection. And our compliance-ready architecture ensures adherence to KYC/AML regulations and data residency requirements.
With tiered SaaS plans and transparent per-transaction escrow fees, we scale with your marketplace from first transaction to enterprise volume. Our merchant dashboards provide trust badge analytics, showing exactly how verified seller badges impact conversion rates and customer confidence.